FAQ (Frequently Asked Questions)

1. What is PlayinOrbit?

PlayinOrbit is an online toy store with a subscription service where kids can enjoy different toys throughout the year.

2. How does the membership work?

You pay SAR 450 per year and receive a toy basket. Every 3 months, you return it and get a new one.

3. How many toys are in one basket?

Each basket has around 20 toys.

4. What types of toys do you provide?

We offer toys in 6 categories:

  • Army toys
  • Doctor toys
  • Educational toys
  • Electrical toys
  • Construction toys
  • Islamic toys

5. What if a toy gets damaged?

Normal use is fine. But if a toy is badly damaged or missing, you may need to pay for it.

6. Do I need to return all toys?

Yes, all toys must be returned before receiving a new basket.

7. Can I cancel my membership?

Membership is yearly and usually non-refundable after it starts.

8. Can I partner with PlayinOrbit?

Yes! If you have products, you can work with us and we will handle selling and delivery.

9. How do I request an exchange?

You can contact us through the website or customer support to schedule your exchange.

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